FAQ
Little Monsters Bounce Rentals is fully insured for general liability coverage. Many of our competitors choose to remain uninsured to keep their prices low in order to attract more rentals. We feel it is absolutely neccessary to be insured and will be happy to provide our certificate of insurance upon request. Remember you get what you pay for. We are only responsible for our own negligence; not yours. This statement in no way implies legal responsibility. In reserving your bounce house you will be required to sign a rental agreement and "Release and Assumption of Risk" form that lists specific terms and conditions of the rental.
Absolutely! As a parent you know how important it is to supervise your children at all times. While inflatables are very safe, a responsible adult must be present to ensure the terms and conditions, as well as the safety guidelines are being enforced at all times. After signing the release of liability form, you will be held accountable for the safety of your family and invited guests. There must be atleast one operator on duty supervising the inflatable at all times.
We will deliver and set up the unit at a prearranged time. Before and during setup we will discuss placement options for the unit, review the rental agreement, and go over any questions regarding safety, proper use, and any other topic you wish to discuss. If the final payment has not already been made, it will be due prior to the setup of the unit. Please ensure payment is ready at the time of delivery.
Please provide a space with at least 20 feet clearance from tree branches and other obstructions for the bounce house. Bounce Houses require an area of 20W X 20L X 18H. Water Slides require 20W X 30L X 18H. This will create an open space around the bounce house for safety and to protect our equipment. We will not set up the inflatable under or near any electrical or telephone wires. The inflatable cannot be placed near a swimming pool. All inflatables can be set-up on grass, concrete, and asphalt. Grass is considered 80% full coverage grass area. We do not set up on sand or dirt. We must be informed prior to delivery when setting up on anything other than grass.
Make sure there are no underground irrigation pipes and/or buried telephone cables or electric lines close to the perimeter of the bounce site. We will use 18" stakes to secure the inflatable.
Clear the site of all sharp sticks, animal waste, large rocks and other large debris. If animal waste must be removed, please cover the spot to protect our equipment from residue. On hard surfaces like driveways or parking lots, please sweep the area clean. Please ensure there is some insect control around the area so insects do not overtake the inflatable.
The bounce site should be relatively level. No more than a 6 inch slope per 10 feet.
A standard GFCI 110 outlet within 75 feet is required for operation. It is best that the outlet not be shared with other large equipment. Anything further than 75 feet requires a power generator for safety reasons. A water source must be within 75 feet.
Please be present at the time of delivery. Make sure a clear path of at least 3 feet wide is available for delivery of the inflatable. Placement of Inflatable must be within 100FT of vehicle unloading area. Driver can decline deliver over steep slopes, stairs, or other obstacles that could incur personal injury.
The number of kids and or riders depends on the type of inflatable you are renting. When we arrive at your location we will present you with operating guidelines for the specific inflatable you are renting and we will review all safety and operating guidelines with you.
If there is a defect in the inflatable, there will be no charge. Depending on the situation, if the inflatable is damaged due to a preventable circumstance.. (example: dog chewed on it, someone cut it with a knife, or sharp object on clothes, or SILLY STRING), then a repair fee will be incurred not excluding replacement cost of the unit. A folder with complete safety and operating guidelines is included in the rental and must be read and signed by the lessee prior to use of the rental. This helps eliminate damages that could be caused by you or your invited guests.
We expect to receive our inflatables back in a fairly clean condition. We realize that children in and out of it all day, can allow grass to enter by means of their socks. We will not charge for cleaning this. However, since you will receive a list of general rules at the time of setup, any food, drink stains or not following any other listed rule of this nature will result in a minimum $45.00 clean-up fee at the time of pickup. The inflatable will be inspected and cleaned before its packed up at your location. If the inflatable is rented past sunset, an additional cleaning fee will be charged since we will not be able to fully inspect and clean the unit at time of pick-up.
We are licensed, registered,and insured in the state of Florida.
Absolutely no food or drink, no shoes, no sharp objects, no visible metal zippers, no medical conditions including pregnancy, no wresting/roughhousing, no hanging on the netting, no flips, NO SILLY STRING and NO Sand. We will provide a safety sheet upon arrival as well as a short training session of the safe operation of the inflatable. Upon making your reservation an email confirmation will be set to you with the rental agreement and Operating Guidelines for your review prior to delivery.
Remove all guests from the inflatable first ensuring everyone is out of the unit. Unplug the air blower and move it out of the rain. The inflatable will immediately begin to deflate. Once the rain/weather ends, plug the air blower back in and start to inflate the unit. Wipe off any wet areas to prevent anyone from slipping in a wet surface.
The rental period is 7 hours. We will set up your inflatable approximately 30 minutes to one hour prior to the start time of your party. This time is not included in your 7 hours, nor is the pick-up and cleaning time. If you would like to rent the inflatable for an extended length of time we would be more than happy to accomodate you on a pro-rated basis provided we can work around our existing reservations that day. It is extremely important that the responsible parent or guardian be available at this time to complete payment in full, read and sign the rental agreement and liability waiver, and go over all operational safety guidelines in a non-rushed, uninterrupted manner.
Your inflatable will be picked up approximately 7 hours after your party start time. It is necessary to inspect, clean and pick-up the unit in daylight. The latest pick-up time in the Summer/Fall months is 7:00pm. If you are having a night party you may be able to keep the inflatable overnight if the unit is kept in a safe and secure location to avoid damage. There is an additional $40.00 per inflatable fee for overnight rentals. We also offer weekend rentals from Friday afternoon through Sunday Afternoon, and weekday rentals from Monday through Friday. All rentals that exceed 7 hours have additional charges associated with the rental rates. Call the office for details. Late or overnight rentals may not be available if the unit is reserved the next morning.
14. Cancellation Policy
Please be aware that cancellation fees will apply.
15. Inclement Weather
For safety reasons, we reserve the right to cancel any rental due to rain, high winds (15 MPH or higher), or other weather related issues such as heavy or continuous rain, frigid temperatures, or servere weather is forcasted.If the weather is questionable (i.e. cloudy, and rain is a possibility) at the time of your party, we can still set-up if you choose but NO REFUNDS will be given if the weather turns. In order to receive a full refund, you must cancel on the day of delivery. In this case a full refund will be given. A refund will only be issued if we are notified prior to the delivery of the bouncer. If weather begins to deteriorate during your rental period, we reserve the right to pick the bouncer up at an earlier time. Once we set-up the inflatable we expect payment regardless of the weather conditions. You are responsible for addressing any concerns prior to the set-up of your bouncer.
16. Is it OK to TIP the Delivery and Set-Up Team?
Performing this job is very physically demanding as these inflatables can weigh as much as 350lbs. Our drivers are typically dads, or college students who are working to earn some extra money on the weekends. Tips are appreciated.
